Log in to Your Merchant Account
FedEx Cross Border provides our global e-commerce merchants with password-protected portal sites that can provide helpful tools and information on your international transactions.
Log in to your merchant or order portals below.
Merchant Portal
Log in to our merchant portal below to:
- Run order reports
- View product/SKU classification status
- Upload domestic tracking information
- Change your account configurations:
- Order notification methods
- Manage security settings
- Change your FedEx Cross Border distribution center
- Manage customer emails
- Access your FedEx Cross Border test shop
Order Portal
Log in to our order portal below to:
- See what items have been received at a FedEx Cross Border distribution center
- Upload domestic tracking information
- Cancel order/issue refunds
- Coordinate returns
