Because it's more than just a new look
You'll notice a different look and feel on the site, but it's more than a new surface — it's a more convenient format that could save you time. Your service experience will not change — you're just gaining the added reliability and power of FedEx.
There's also a new look on the page to manage your international shipments. You'll still receive your favorite items from your favorite online retailers.
Because finding info should be easy
FedEx Cross Border is the same great global e-commerce solution you know, with some improvements. We wanted to share a list of some of the changes, so you can jump right in and go about business as usual.
- The first thing you'll notice is the site's fresh new appearance.
- Your login is located near the top of your screen for easy access.
- You have access to a separate blog page that is tailored to the needs and interests of international online retailers like you.
- There is a customer support page dedicated specifically to international online retailers.
Because convenience is smart
Take a minute to familiarize yourself with these changes, and start exploring the new site whenever you're ready. If you have any questions, contact your account executive, or call 1.877.577.3622 (toll-free) and, when prompted, press 1 for merchant support.
We appreciate your business!