About Us

FedEx® Cross Border is a leader in global e-commerce technologies, enabling international transactions for online merchants and consumers in over 200 countries and territories worldwide.

A happy laughing FedEx team member receiving and picking up large packages from a FedEx Cross Border merchant to ship worldwide
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Founded in 2007, FedEx Cross Border (formerly Bongo International) started as a package forwarding service for international consumers who wanted to purchase items from U.S.-based websites that did not offer international shipping. We provide customers with access to these retailers through a U.S. address, and forward their packages from one of our distribution centers to over 200 countries and territories worldwide. Today, FedEx Cross Border has five distribution centers — in the United Kingdom, Belgium, and Peru, and one each on the U.S. East and West coasts — and has International Shopper members across the globe.

As our company grew, we recognized a need to address the merchant side of the global e-commerce equation, and began developing solutions for online merchants who wanted to expand to international markets. FedEx Cross Border offers safe, end-to-end solutions that allow e-tailers to easily accept orders from consumers outside the U.S. and Canada. Our solutions provide a seamless, localized experience for consumers, automatically displaying the checkout page in their language, accepting their preferred payment methods, and showing prices in their local currency. Additionally, we offer e-tailers the ability to display a total landed cost, which leads to price transparency during checkout. FedEx Cross Border solutions have been pre-integrated within a number of popular shopping cart platforms for quick implementation, giving e-tailers the ease of using their existing systems to access global markets.

Management Team

Charles F. Hull, Jr. – Vice President

Chip Hull is vice president of FedEx Cross Border, a subsidiary of FedEx Trade Networks that provides global cross-border e-commerce solutions. He is responsible for the overall strategic direction and growth of FedEx Cross Border as it continues to evolve and expand the FedEx portfolio of offerings.

With over 28 years of experience at FedEx, Hull has served in several areas of the company, including IT, Finance, Engineering, and most recently as director of Express Strategic Planning. Much of his career has been dedicated to successfully managing teams that deliver premiere solutions to the global marketplace.

Hull earned a Bachelor of Science degree in Economics from the University of Alabama and previously served as a member of the International Air Transport Association (IATA) Financial Committee.

Matthew Merrilees – Managing Director, Sales

As the FedEx Cross Border Managing Director of Sales, Matthew Merrilees leads the global commercial sales organization with direct responsibility over FedEx Cross Border worldwide sales revenue. He is responsible for the customer experience from end to end. His other key responsibilities include driving sales revenue growth, retention and profitability within the FedEx Cross Border segment.

In August 2015, Merrilees joined FedEx with 11 years of logistics industry experience in various commercial sales leadership positions. He has a strong background in sales management, a wealth of e-commerce sales experience and a passion for the industry.

Merrilees holds a Bachelor of Arts degree from Fairfield University and is based in northern New Jersey.